Comcast Service Center

Who calls with 8002662278?

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   Not Buying It reported number ‎8002662278 as Wouldn't Identify Himself

   1/24/17 11:31 AM

   A man called from this number and asked for me by name and asked me to give him my birthdate to "confirm" he was "speaking to the correct person." When I told him I was not going to give him any information he became very rude to the point of being belligerent. He said – and this is a direct quote, "I can't tell you who I am or give you any information until you give me your birthdate to confirm I'm talking to the correct person. That's federal law. Don't you know that?" When he said "Don't you know that?" he said it in a very condescending manner, so as to imply I must be stupid. I told him I wasn't giving him any information and that I didn't appreciate being insulted. He hung up on me. This is NOT Comcast and this person and his company are most definitely NOT legit. It could not be a debt collector because we have no debt; we have no outstanding balances anywhere and all of our regular bills are paid by automatic payment systems that come right out of our account. BEWARE. Oh, and we have no appointments scheduled with Comcast about which we would need reminding.

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   Lucy replied 3/14/17 1:14 PM

   You do not have to given any one your information. Even if Law Enforcement were to call, I would hang up and call them at their list number and address. There is no Federal saying you have to identify yourself before they do. What guarantee do you have if they give you a name it's real. Ask for a non toll free number to call back on (toll free numbers automatically get your phone number), and a address where he is physically sitting. Ask for a last name. Odds are you won't get any of this, hang up, keep track of the day and time. After the second call report them to your state Attorney General, they can trace the number and the exact person who placed the call. Tell the Attorney General you are being harassed. More than two harassing calls, hang ups, etc., constitute a stalker. The Attorney Generals investigation becomes public record.
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   Cat reported Comcast with the number ‎8002662278 as Trustworthy number

   12/29/16 1:10 PM

   Recorded message from Comcast giving warning about reaching Internet usage limit for the month
   

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   Eman Groove reported number ‎8002662278 as Eman

   4/3/16 6:09 PM

   Got the call but shows as unknown number. You would think that Comcast would identify themselves or at least leave a message to confirm an appointment.

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   alsk reported unknown with the number ‎8002662278 as Harassment calls

   2/19/14 6:25 AM

   call from comcast customer service. said my pc got a virus. i dont think it's a legit call

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   dcwbtn replied 3/23/17 11:10 AM

   I kept getting an audio WARNING on my pc about a virus. I would have to reboot to navigate. Stated it was a warning from Microsoft and I had to call because I could infect "their system". How ridiculous. Ran CC Cleaner and SAS and found some malware. No more warnings. I have blocked this number after rejecting 3 calls.

   PDXITGirl replied 5/8/17 4:58 PM

   You're getting AUDIO warning messages!?! I've never heard of that! Good to know that's happening, thanks for posting!
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   Dolasog reported Comcast with the number ‎8002662278 as Cost trap

   7/2/20 11:52 AM

   A man just call me today 7/2/20 saying my ComcastXfinity is eligible fo 50% discount from $168 to $84 if I can pay 2 months instantly on the phone. I told him that Comcast office is just 5 minutes away from me and that I will go tho the office. He said this is just a promotional service that can only be done the phone, then I told him I am not interested knowing fully that it’s a scam with the usual scammers ascent. I don’t want to mention any race not to sound as being racist

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   Comcast has been reported with number ‎8002662278 as SMS spam

   1/10/20 5:27 PM

   Telling me a.about my computer problems. I assume they are trying to get access to my computer. Of course its not comcast. I donot understand why Comcast has not investigated this and tried to stop it. I get this call frequent

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   The number ‎8002662278 has been assigned to unknown

   11/13/19 7:37 PM

   No message. 24 times in several months. 1time answered and they tried to tell me someone hacking computer. I hung up. Not legit

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   The number ‎8002662278 has been assigned to Comcast

   10/15/19 2:25 PM

   They are calling all day long. I do not have comcast. They lie and say there is unusal activity on my account.

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    The number ‎8002662278 has been assigned to unknown

    8/29/19 12:22 PM

    In the past 24 hours I’ve gotten at least 4 calls from this number, each time I answer, it’s dead air and they hang up. I can’t block the number because I have Comcast, but it’s frustrating.

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    FTC DNC Spamlist reported Fake tech support with the number ‎8002662278 as Harassment calls

    7/9/19 7:22 AM via FTC Callerlist

    Call related to Computer & technical support received in Oklahoma. Calling with recorded message (robocalls)

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    cara reported number ‎8002662278 as Comcast

    6/26/19 2:43 PM

    This is absolutely NOT Comcast. The number is being "spoofed". It's frustrating cause if you block the number you would be blocking a legitimate Comcast number which you might need sometime.
    
    But constantly "cold-calling" customers and leaving no vm message is not something done by a legitimate caller. Plain and simple.

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    Dg reported Comcast with the number ‎8002662278 as Harassment calls

    5/3/19 1:48 PM

    Absolutely rediculous to call every hour after I pay my bill. Voice mail is always silent. One phone call with an actual voicemail is sufficient. No need to harass every hour for days on end.

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    sara reported number ‎8002662278 as Comcast

    4/7/19 11:24 AM

    left message. Man with accent wants us to complete verification?? We don't have Comcast but did talk to them yesterday about maybe getting it. Maybe it's Comcast, maybe not.

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    bludaisy71 reported Comcast with the number ‎8002662278 as Trustworthy number

    12/20/18 9:14 AM

    I got a call yesterday from this number and it was Comcast confirming that the tech that was coming to my house was running 15 minutes late. I did have a scheduled appointment from Comcast at that time and day.

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    Almost Scammed reported Comcast with the number ‎8002662278 as Harassment calls

    8/14/18 3:54 PM

    Just got a call from this number trying to get remote access to my computer. The number does come out as 800-comcast, BUT please understand that there are programs and hacks out there that can make it seem like it is comcast. If someone says that they are comcast and there is activity on your account and they continue to push you and rile you up making you panic just stop and slow down and think about what is happening. I was very close to allowing this Comcast Technician Manager to access my PC. They asked me to run a computer prompt window that went directly into my system 32. I am not an idiot I caught that right away. They also tried to have me run a program that allowed them to directly access my computer and have full control of my computer. No one should ever ask you that or tell you to do that. If you are concerned that there is something wrong with your computer call up the company themselves. Just to make sure. After he kept pushing me thinking it was an emergency I did not trust him and hung up. I was not going to let anyone access my computer that I wasnt full aware of myself. I hung up and we immediately called Comcast and told them what had happened. If there is no option for security for your internet on the automated menu go to internet issues and they will provide you with the information you need. We asked if there was any people trying to access my computer at 2am (which none of us were on at 2am) and they representative said no we do not show anyone trying to access your computer at 2am. After that she sent us to security and they double checked everything reassuring that nothing was happening. They also informed us that comcast would never ask you for access to computer remotely. They also gave us a lot of information about how scammers try to get you, like in this case. Just be aware don't let these scammers push you to make you worry. Just simply hang up and call your internet provider. The worst that can happen is you call your legit company and ask them if there is an issue. Only then will they tell you if there is or isnt an issue with someone trying to breech into your computer.

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    Carol Rafferty reported number ‎8002662278 as 1947

    8/6/18 8:46 PM

    I called up this number & I got an agent who lied, covered up & denied this, even though I was reading off this page. Then they pretended they couldn't hear me!! This company will fraud you on your bill, so detect it everytime, if you are their customer

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    PieCatLady reported S, Jarrett with the number ‎8002662278 as Harassment calls

    7/25/18 3:36 PM

    Robocall from (Comcast) "Xfinity Customer Experience Team" giving a detailed out-of-state address. Why?No legit company needs to provide their entire street address unless asked. The pitch: "You may be ELIGIBLE" to "upgrade your modem" and get faster internet speed thru "your service plan." "FREE" with "your account" = just pay "your usual modem fees." NO DETAILS about our current modem/speed or actual service plan. A cold call. Likely an attempt to "upgrade the modem" by remote access. Get our personal data/passwords. Then jam on identity theft malware. NEVER give remote online access to an unknown caller! Clearly a SCAM!

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    Kelly reported number ‎8002662278 as unknown

    6/14/18 6:01 PM

    In the last two months I've suddenly gotten a lot of calls from this number - like twice a week at least. Whoever it is never leaves a message. Very annoying.

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    Joyce reported number ‎8002662278 as unknown

    6/1/18 9:09 PM

    I have not had Comcast for 2 years and yet they keep calling me and reminding me of appointments. Live 300 miles away. Tried to get them to stop and have talked to several representatives but seems they aren't smart to correct a problem. They said it was my problem to correct,

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    Debbie reported Comcast with the number ‎8002662278 as Harassment calls

    5/17/18 7:36 AM

    I get calls all the time from this number. I do not even have comcast. Today they started calling at 7:30 am !

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    Michael L reported Comcast with the number ‎8002662278 as Trustworthy number

    4/17/18 9:48 PM

    800-266-2278 = 800-COMCAST. This is the number that you call for assistance and that they use to confirm service appointments

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    Not given reported AN Other with the number ‎8002662278 as Harassment calls

    12/14/17 7:38 AM

    Called seven times whilst driving - declined it and still calling. Stopped and blocked number - these idiots called again yet another 24 YES Twenty Four times before they stopped.
    Annoying people - leave me alone!!!!!

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    GenMan reported Comcast with the number ‎8002662278 as Trustworthy number

    12/1/17 6:50 PM

    This is Comcast Collections. I make my payment monthly with them.

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    Maria reported unknown with the number ‎8002662278 as Aggressive advertising

    10/3/17 9:03 PM

    I found out this was Comcast and I am on the "Do Not Call" list. I am so annoyed and hate these calls.

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    Mandy reported number ‎8002662278 as Comcast

    9/25/17 3:34 PM

    Have had this number show up at least 20 times on missed calls this week (during work phone is silenced) no message left. this is harassment. If you are calling ME then leave a a message.

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    ScamBuster reported number ‎8002662278 as unknown

    9/20/17 3:59 PM

    An elephant washer pretending to be Comcast. This site needs a Type of Call/Reason label: "Turd World Faker"

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    RayP reported unknown with the number ‎8002662278 as Trustworthy number

    7/26/17 9:15 PM

    If you substitute letters for numbers, this number spells 800-COMCAST which is indeed a valid number. What is most likely happening is that spammers are using a caller-id spoofer to substitute that number to hide theirs

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    cfoster reported number ‎8002662278 as Comcast

    7/11/17 10:07 PM

    calls constantly. Annoying. No message. "Unknown" on caller ID.

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    carol reported number ‎8002662278 as carol

    5/2/17 12:18 PM

    Comcast Xfinity confirming and appointment.

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    Warning reported number ‎8002662278 as Comcast

    4/27/17 9:38 PM

    Scam artists. I've never had an account with Comcast, yet they were asking for payment. Asked them to provide me with identifying information from my account, I was informed that they didn't have any. Scam. Received a similar call from other 800 numbers.

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    PDXITGirl replied 5/8/17 5:00 PM

    Either it was a scammer posing as Comcast (and spoofing Caller ID), or someone who had your number before you does indeed owe them money. Or someone signed up for cable and used your phone number (either by mistake - one digit off - or on purpose).
    
    Point being, it might be a legit call, but for someone else.
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    Elaine reported unknown with the number ‎8002662278 as Harassment calls

    9/25/16 8:44 PM

    I am just going to let them call and never answer their call. It is annoying but I feel they will eventually quit calling. They have called me about the problems with channels I complained about and appointment made with a tech. They called about these a no. of times. So many calls were unnecessary. I don't know if they are being through or just annoying.

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    Jennifer reported number ‎8002662278 as Comcast?

    7/14/16 11:38 PM

    It's 930 pm why would comcast CA me? No appt set up, Bill paid up!! Oh it's 930 pm. I phone number back, guess what they closed. Not sure I trust this number. I will be Ali g comcast during business hours.

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    BigK reported Comcast with the number ‎8002662278 as Debt collection company

    4/14/16 2:05 PM

    i was a couple weeks late on my payment and they called to collect payment. The male I spoke with was very nice

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    Android reported number ‎8002662278 as comcast

    7/29/14 10:04 AM

    comcast appointment reminder.
    

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    vbmn reported unknown with the number ‎8002662278 as Harassment calls

    2/20/14 6:32 AM

    one-ring missed calls from this number.. since yesterday.. not sure if it's really from comcast

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    Arlene reported Comcast with the number ‎8002662278 as Trustworthy number

    9/6/13 8:14 AM

    It is a service hotline of Comcast. They called me to confirm an appointment and I do think they are trustworthy.

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    Erin replied 1/19/17 11:11 AM

    When they called me, caller ID came up as "Law Office". Thought that was odd since I now see it's a Comcast number
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    Comcast Customer reported unknown with the number ‎8002662278 as Harassment calls

    12/20/17 11:37 AM

    Called comcast a few minutes before receiving numerous harassment calls from this 800 # I originally thought it was comcast calling me back because I am not happy with them right now! So yes this is definitely related to my conversation with them. Harassment they call and hang up or say nothing. I have blocked them now.

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41. Dot reported number ‎8002662278 as Comcast

    7/10/19 5:40 PM